Free door samples — ships in 3–5 business days
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How ordering, payment, delivery, and returns work at TC Wholesale Cabinetry.
All orders begin with a written quote. Send us your cabinet list or your measurements through the contact page, by email, or by phone, and our team will confirm availability and pricing. Quotes list each item by size and finish — please review them carefully, because the order is built exactly as quoted once you approve it.
Payment is confirmed at the time the order is placed. We accept the common payment methods for trade purchases; terms for repeat wholesale accounts are arranged with our team. Orders are not scheduled for pickup or delivery until payment is settled.
Orders can be picked up at our Tampa warehouse during business hours (Mon–Fri 8AM–5PM, Sat 9AM–2PM). Local delivery is available in the Tampa area, and freight shipping can be quoted for projects farther out. Delivery and freight costs are listed on your quote so there are no surprises.
Order processing. Orders are processed within 2–5 business days after payment is confirmed (excluding weekends and holidays). Custom or special-order cabinets may need additional lead time; we will notify you by email of any unexpected delay.
Estimated delivery windows (after processing):
Custom or backordered items may take longer; we keep you informed by email or phone. We do not currently ship outside the United States. Shipping costs are based on order size, weight, and destination and are shown on your quote before you confirm. If anything arrives damaged, report it within 48 hours as described under Damages on Arrival below.
Because most of what we sell is made-to-order or assembled-to-order, custom-made and assembled cabinets are not returnable except when they arrive damaged, defective, or incorrect. Stock items in unopened, resalable condition, with original packaging, may be returned within 30 days of delivery, subject to a restocking fee. All returns require prior authorization from our team.
Damaged, defective, or wrong item. If an item arrives damaged, defective, or different from your invoice, contact us at design@tcwholesalecabinetry.com within 7 days of delivery with your order number and clear photos of the item and packaging. We will issue a Return Authorization (RA) — returns without prior authorization are not accepted. Return the item in its original packaging within 14 days of the RA being issued.
Refunds. Once we receive and inspect the return, we notify you of approval or rejection. Approved refunds go to your original payment method within 7–10 business days. Shipping charges are non-refundable unless the return is due to our error (wrong or defective item sent).
Exchanges are offered for damaged or defective items — contact us to arrange a replacement.
Inspect every item at delivery or pickup. If anything arrives damaged, report it to us within 48 hours with photos of the damage and the packaging, along with your order information. Prompt reports let us resolve freight claims quickly and get replacements moving.
We do not sell or share your personal information. Contact details you submit through this site are used only to respond to your inquiry and to handle your order.
